Age Policy
OVNS Canada sells age-restricted products only to customers who meet the minimum legal-age requirements applicable to the product being purchased and the delivery destination.
By entering the OVNS Canada website, using our services, and placing an order, you confirm that you satisfy all applicable legal-age requirements and that the information you provide is accurate.
Website Age Requirement
The OVNS Canada website uses a general 21+ entrance age gate.
Before entering the store, visitors may be asked:
“Are you 21 years of age or older?”
Visitors who do not meet the stated age requirement must not enter or purchase products from the website.
However, the general 21+ website gate does not override any higher or additional legal-age requirement that may apply to a particular product or delivery destination. OVNS_Canada_Ecommerce_Developer…
Age Confirmation at Checkout
Customers are required to explicitly confirm their age eligibility during checkout before placing an order.
By completing the age confirmation, you represent that you meet the applicable minimum legal age for the products you are purchasing and the destination to which they will be delivered.
Customer Responsibility
Customers are responsible for ensuring that they are legally eligible to purchase and receive the products in their order.
You must provide accurate information when placing an order and must not attempt to purchase age-restricted products if you do not meet the applicable requirements.
Order Verification
OVNS Canada reserves the right to refuse, hold, or cancel an order where:
- Age eligibility requirements are not satisfied
- Age eligibility cannot be verified where verification is required
- The delivery destination is not eligible
- The product cannot legally be sold or delivered to the destination
- Other applicable legal or regulatory requirements cannot be satisfied
Additional verification steps may be required depending on the product, destination, or applicable law.
Provincial & Product Restrictions
Age requirements, product eligibility, verification requirements, and delivery restrictions may vary depending on the customer’s province or territory and the product being purchased.
Customers must satisfy any higher legal minimum or additional requirement that applies to their particular transaction.
Quebec
At launch, OVNS Canada does not ship to Quebec.
Orders with Quebec shipping addresses will not be accepted through the website. OVNS_Canada_Ecommerce_Developer…
Nicotine Pouches
The availability of nicotine pouch products may be subject to product-specific and regulatory requirements.
OVNS Canada may restrict, remove, or decline the sale of particular products where required to comply with applicable requirements.
Delivery Requirements
Certain products or destinations may be subject to additional age-verification, identification, signature, or delivery requirements where required by applicable law or carrier policies.
Any legally required verification or delivery requirement takes priority over OVNS Canada’s general store procedures.
Refusal or Cancellation of Orders
OVNS Canada may refuse, hold, or cancel an order where age eligibility, destination eligibility, product eligibility, or other applicable legal requirements are not satisfied or cannot be verified as required.
Changes to This Age Policy
OVNS Canada may update its age-verification and delivery procedures when necessary to comply with applicable laws, regulations, product restrictions, or operational requirements.
Contact Us
If you have questions regarding age eligibility or an order, please contact:
OVNS Canada Customer Service
ovns.cacustomerservice@gmail.com
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